Privacy Policy

This Privacy Policy ("Policy") outlines the data collection, use, and protection practices of HOA Buddy ("we," "us," or "our") regarding the information obtained from users ("you" or "your") of our Software-as-a-Service (SaaS) platform ("Service"). We are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. Please read this Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when using our Service, such as your name, email address, contact information, and other details necessary to provide the Service to you.

1.2 Usage Data

We may collect non-personal information automatically as you interact with our Service. This includes log files, device information, IP addresses, browser type, and usage patterns, which help us analyze trends, administer the Service, and improve user experience.

1.3 Cookies and Similar Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our Service. These technologies allow us to remember your preferences, track usage statistics, and deliver relevant content. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Providing the Service

We use the information we collect to provide, personalize, and improve our Service. This includes processing your requests, communicating with you, and delivering relevant content and features.

2.2 Analytics and Aggregated Data

We may use collected data for analytical purposes, such as analyzing trends, measuring the effectiveness of our marketing campaigns, and improving the Service. Aggregated and anonymized data may be shared with third parties for statistical and research purposes.

2.3 Marketing Communications

With your consent, we may use your contact information to send you promotional emails, newsletters, or other marketing communications. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

2.4 Legal Compliance and Protection

We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or interests, investigate fraud, or respond to a government request.

3. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal data once it is no longer needed.

5. Third-Party Services

Our Service may include links or integrations to third-party websites or services. These third parties have their privacy policies and practices that may differ from ours. We encourage you to review their policies before providing any personal information.

6. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect or process personal information from children. If you believe we have collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through the Service or by other means. We encourage you to review the Policy periodically to stay informed about how we collect, use, and protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us using the information below: